ONE OF THE better methods of building online communities is to attract user participation using online polls and surveys. These features can help build a community and have tremendous value as information-gathering tools. Quick polls and short surveys help site editors quickly gather user feedback about site design and navigation, quality of service, new products, and a lot more. Longer surveys can help companies identify future product and service goals.
Functions & Capabilities:
- Market Research Services
- Membership Surveys
- Monitoring Public Opinion
- Issue Advocacy
- Community Issues Surveys
- Customer Service
- Political Polling
- Voter Identification
Benefits of on-line Polling:
- Enables you to have more frequent contact with your customers and obtain customer satisfaction feedback fast
- Allows you to gauge true customer needs and expectations
- Collect consumer feedback on future value-added programs
- Receive employee feedback about benefit programs
- Obtain real time data quickly